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Don Jacobs BMW is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

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6 Reviews
5 out of 5 stars
Showing 4-star reviews / Show all reviews
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Donna Brott 30 Jun 2022
Just as advertised. We drove to Lexington from Cincinnati with new and used cars hard to find due to COVID, so we were grateful the car was as advertised. ? Our salesman was new, only starting in the previous month. He was helpful looking to colleagues for the difficult questions we asked about the ...electric BMW we’d come to see. We ultimately left happy with a fully charged car that made it home to Cincinnati. It was clean and operating well. I’m hopeful I’ll drive it for many years. Show more
4 rate
Travis Painter 30 Jun 2019
Just bought my fourth car from Don Jacobs (the first was in 1999). The staff has always been helpful in finding what I'm looking for (new or used) and have never pressured me to buy when I'm not ready. This time I worked with Mr. Petron and I recommend you ask for him when you stop in.
4 rate
JitHonda 29 Sep 2017
Great experience . Justine and Mark were very helpful..
4 rate
GDCrite 01 Apr 2017
Sales people were knowledgeable and not at all pushy.
4 rate
Bart Williams 19 Jan 2016
Brian is always helpful and makes my visit to the service department a more pleasant one.
4 rate
KentuckyJack 26 Aug 2014
I made an inquiry on Sunday morning before church and the salesman called me within five minutes! He said he would look into the car I was inquiring about and we could touch base on Monday. Monday morning came and I got a personalized video of the car made that morning on the lot. The salesman showe...d me what he looked like and spoke to me by name answering my previous day's questions. Show more
4 rate
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